The mission of the National Association of Free and Charitable Clinics is to ensure the medically underserved have access to affordable healthcare. The NAFC and its members are dedicated to ensuring that patients receive quality healthcare.
To quantify and qualify the care provided at Free and Charitable Clinics, the NAFC formalized a set of Quality Standards for member organizations. This program was in the development stages for several years and was officially launched in 2020.
NAFC Members that wished to participate in the program voluntarily submitted information to the NAFC on the various policies and procedures they have in place to attain their standards rating. Each organization attested/pledged that they successfully incorporate these standards within their organization.
In the inaugural year of the standards program, 581 NAFC members earned ratings. Of that, 68% received a gold rating, 17% received a silver rating, and 15% received a bronze rating.
In 2022, the number of NAFC members that earned ratings increased to 633. Of that, 77% received a gold rating, 15% received a silver rating, and 8% received a bronze rating.
NAFC Quality Standards include policies and procedures related to the following areas:
- Clinic/Pharmacy Responsibilities
- Credentialing and Privileging Systems
- Patient Care
- Risk Management Systems