Clinic Director

Website Americares Free Clinics

About AmeriCares Free Clinics:

The mission of the Americares Free Clinics is to provide quality health care to low-income, uninsured patients in a setting where all individuals are treated with dignity and respect. Americares opened its first clinic in 1994 to expand access to care for the working poor. Over the years our program has grown to become the largest free clinic network in the state with four locations serving 3,000 patients annually. Today, our clinics in Bridgeport, Danbury, Norwalk and Stamford are the primary source of free medical care for the uninsured in Fairfield County.


The Clinic Director will direct and coordinate the operation of the free clinic to ensure that high quality medical care is delivered to all patients. He/she/They is responsible for oversight of staff and volunteers which is key to efficient and effective operations.


  • Responsible for the quality, continuity and coordination of care for all clinic patients. Maintain/mandate accurate and complete documentation of patient care.
  • Supervise clinic sessions including screening process, medical evaluation and care, referrals and organization/flow of session.
  • Provide leadership and orientation for all volunteers. Evaluate skills, provide training and instill passion for the mission through example.
  • Be skilled in all procedures performed at clinic and set example for volunteer staff.
  • Maintain regular communication with ED informing her on essential issues and seeking guidance when appropriate.
  • Provide support for the Director of Clinical Operation in the areas of
  • Licensing inspection and be aware of licensing/regulatory issues including implementation of infectious disease guidelines and OSHA standards.
  • Participate with the development of policies, procedures, clinic protocols, peer review process and QIP.
  • Provide support/training for all Athena EHR roles, staff and volunteer, and be knowledgeable to troubleshoot EHR issues as they arise. Develop report queries as necessary, build schedules, add/delete users, etc.
  • Review all consultations and laboratory, radiology and diagnostic reports; provide follow-up and establish a system to ensure nothing falls through the cracks.
  • Maintain physical clinic site, identify inventory needs, advise on equipment requirements and remain vigilant regarding cost containment.
  • Work with providers to ensure patients receive the most appropriate medications through the most cost-efficient process.
  • Coordinate in-kind services donated from hospitals, laboratories and specialty groups to optimize patient care and maintain integrity of the program.
  • Interface with fundraising program and community promotional activities as needed.
  • Participate in community and professional groups to promote clinic awareness, coordinate resources, improve delivery of services and insure personal growth/development.
  • Provide support to Executive Director.
  • Acknowledge that AFC maintains a policy and procedure manual at all locations and agree to follow the policies and procedures set forth within the manual.
  • Perform other duties as may be requested by Americares.


  • Current and extensive clinical knowledge to assure exceptional medical care to patient population.
  • Effective, respectful leadership/management of AFC staff and volunteers and ability to motivate staff and volunteers through example.
  • Day to day clinic operations planning and implementation for strategic initiatives.
  • Thorough execution of all tasks required to maintain integrity and effectiveness of AFC.
  • Demonstrate strong, professional interpersonal skills to effectively interface with partners and extended community.
  • Travel, as required, to assist Executive Director with program presentation and attendance at conferences as needed.


Work in a manner that is within the framework of Americares values being CollaborativeAccountableResponsiveEffective


  • Licensed RN in CT with at least 5 years of related work experience in
    • An adult primary care setting
    • Health care administration and/or management experience
    • A passion for working with the uninsured, diverse population in a volunteer model
    • Professionalism and the ability to make good judgement in fast paced setting
  • Proven ability to multi-task and meet deadlines
  • Excellent computer skills with ability to work well in all Microsoft Office applications.
  • Strong EHR skills, ability and desire to be trained as Super User
  • Strong organizational skills; attention to detail
  • Excellent interpersonal skills and strong communications skills, both written and verbal.
  • Ability to work independently and as a part of a team
  • Team orientation; balanced focus on personal accountability and team goals
  • High energy; even keeled temperament.
  • Experience with monitoring and evaluation and quality review a plus.
  • Spanish fluency a must.

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